Pgeon Service

Pgeon Logo
VapeMail at altSmo gets even better! We are now beta testing the Pgeon service. You are welcome to try them out. With Pgeon self-collection service, you can pick up your parcels from more than 3,000 retail points across Malaysia!

Why Pgeon?

No More Missed Parcels No More Missed Parcels
Ever worry you're not at home when courier delivers? Now you can self-collect at leisure.
Over 3,000 Pgeon Points Over 3,000 Pgeon Points
99 Speedmart, myNews, Caring Pharmacy and many more convenience stores and retail outlets all around Malaysia!
Convenience Convenience
Some Pgeon points are open up to 10pm! Self-collect at your own leisure.
Savings Savings
Flatrate RM5 only!

How does it work?

Step 1 1. Place order at altSmo
Step 2 2. We drop off your parcel at origin Pgeon Point
Step 3 3. Pgeon picks up and delivers to destination Pgeon Point
Step 4 4. Receive SMS from Pgeon that your parcel is ready for collection

Collect your parcel within 4 days whenever you're free.

While collecting you can also buy groceries and stuff at most Pgeon points (they are usually convenience stores and retail outlets)! That, my friend, is Multitasking! Buy a can of soda to toast the receipt of your VapeMail!

Pgeon Demo Animation

 

Where are these Pgeon Points?

Pgeon partners with many convenience stores and retail outlets (99 Speedmart, Caring Pharmacy, myNews, 24 xpress and more!) across Malaysia. Find out all the Pgeon Points.
Pgeon Partners

 

altSmo Service Level Agreement

We guarantee your parcel will be dropped off at the origin Pgeon Point same day (Mon-Sat) if your order is received before 1pm.

Note that Pgeon is not operated by altSmo. Just like other courier services like Poslaju, Pgeon's service level is outside our control. What is under our control is how fast can we drop off your package at the origin Pgeon Point.

 

FAQ

How long does it take for Pgeon to deliver parcel to destination?

A Pgeon takes 1-3 days to arrive at destination Pgeon Point. You will receive an SMS when it is ready for collection.

 

How long is a Pgeon point able to hold my uncollected parcel?

A Pgeon pick-up point will hold your parcel for 4 days before it gets sent back to the sender.

 

I have more questions. Who do I ask?

A You may contact altSmo here or direct your queries to Pgeon here.