(Updated Dec 2016)

Please contact us if your questions are not answered here.


Q. I'm new to vaping. Can you help?


Q. Where is the altSmo store based?


Q. Can I visit your shop?


Q. How long do I have to wait to receive my order (in Malaysia)?


Q. Who manufactures the products?


Q. Do you provide COD services?


Q. Can I get notified when an item is restocked?


Q. Do you ship internationally?


Q. Do you ship to Singapore?